The telecom industry no longer operates independently. In the age of digital transformation, the developments in both telecom and technology are intertwined with each other. The advent of artificial intelligence, augmented and virtual reality, blockchain, smart cities and the internet of things has created a ripple effect in the telecom industry, which is moving in the direction of predictive maintenance, process automation, virtual assistants, and increased security. The demand for “what’s next” has increased exponentially and is constantly evolving. Consequently, the pressure on telcos to innovate and meet the burgeoning demands of consumers has increased multifold.